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Frequently Asked Questions / Help
| Thank you for coming to our site - we really appreciate it! | |
| We have tried to cover a variety of frequently asked questions about myKnitting.com. If your questions are not answered here, please contact us! | |
The following FAQ categories are discussed below. Click on one of these categories, or simply scroll down to view all the information. |
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| View all FAQs | View accounts and blog FAQs | View general FAQs | View message board FAQs | View project FAQs | |
| General | |
| 1. Why would you create a site like myKnitting.com? Our goal with creating myKnitting.com was to make a really fun and informational site for knitters and crocheters around the world to enjoy! We love knitting and wanted to provide an easy-to-use forum to show off your projects, discuss topics on message boards, read instructional articles, etc. |
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| 2. What does Jimmy Beans Wool have to do with myKnitting.com? Jimmy Beans Wool has sponsored the development and hosting of the site. We didn't want to have to charge users to enjoy the site, so Jimmy Beans Wool is making sure to keep it free for all to use! |
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| 3. What if I am offended by something posted on a myKnitting.com users home page, in a message board, or anything else? The goal of a community based site such as myKnitting.com (and many others around the web), is to allow users to express their thoughts, feelings and accomplishments. This goal is also the inherent problem with these types of sites when a malicious user decides to abuse their privileges. We try to monitor all postings for inappropriate material, but if we have missed something, please contact us and we will correct the situation immediately. Users deciding to abuse their privileges will have their account made inactive so they cannot continue to harm the integrity of our site. Of course, we hope this will never happen!!! |
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| 4. How can I make suggestions for improvement? We welcome any and all input. Please feel free to contact us anytime! |
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| 5. Are there any charges to use the site? NO! It is a free service we wanted to provide to knitters and crocheters around the world! |
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| 6. Will you send me unsolicited email (SPAM)? Never. We don't like people that send spam and we would never do that. We may send out newsletters in the future, and that is why in your account setup you can choose whether or not you would like to receive these newsletters. If at any time you would like to change this option, simply log in to your account and update your personal preferences. |
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| 7. I was expecting an email from myKnitting.com, but I never received it. What happened? Many email programs will filter our emails as junk mail. To be sure you receive our correspondence, you can add info@myknitting.com to your safe list. We will never send you unsolicited emails, so you don't have to worry about your mailbox filling up! |
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